Frequently Asked Questions

Question 1

How does Grapefruit Wellness work?

Accepted Answer

We are a telemedicine wellness practice. Everything happens online — your consultation, lab review, and ongoing care. You start by scheduling a consultation with one of our licensed providers. We review your health history, order comprehensive lab work, and build a personalized treatment plan based on your results and goals. Follow-up appointments and medication management are all handled remotely.

Question 2

Do I need to come into an office?

Accepted Answer

No. Grapefruit Wellness is fully telehealth. Consultations are conducted via secure video or phone. Lab work is ordered to a local draw site near you — most patients use a LabCorp or Quest location within a few miles of home. Medications are shipped directly to your door.

Question 3

What states do you serve?

Accepted Answer

We currently serve patients in most U.S. states. Availability may vary by service type due to state-specific prescribing regulations. Contact us to confirm availability in your state before scheduling.

Question 4

How do I get started?

Accepted Answer

Schedule a consultation through our contact page or by calling our office. During your initial visit, your provider will review your health history, discuss your goals, and determine which services are appropriate for you. Lab work is typically ordered at or shortly after your first appointment.

Question 5

What lab tests do you order?

Accepted Answer

The specific panel depends on your program, but most patients receive a comprehensive metabolic panel that includes fasting glucose, fasting insulin, HbA1c, a full lipid panel (including triglycerides and HDL), thyroid function (TSH, free T3, free T4), and a complete hormone panel (testosterone, estradiol, progesterone, DHEA-S, cortisol). We order what is clinically relevant to your situation — not a one-size-fits-all panel.

Question 6

Where do I get my labs drawn?

Accepted Answer

We order labs through LabCorp or Quest Diagnostics, which have thousands of draw sites nationwide. Once your provider orders your labs, you will receive instructions to schedule a draw at a location near you. Most patients can get labs drawn within a day or two.

Question 7

How much does lab work cost?

Accepted Answer

Lab costs vary depending on your insurance coverage and the specific tests ordered. Many patients use their insurance for lab work. We can also provide cash-pay pricing options for patients without insurance or who prefer not to use it. Your provider will discuss lab costs with you before ordering.

Question 8

How long does it take to get lab results?

Accepted Answer

Most lab results are available within 2–5 business days of your draw. Your provider will review your results and schedule a follow-up to discuss findings and finalize your treatment plan.

Question 9

What GLP-1 medications do you prescribe?

Accepted Answer

We prescribe FDA-approved GLP-1 medications including semaglutide (the active ingredient in Ozempic and Wegovy) and tirzepatide (Mounjaro and Zepbound). We do not prescribe compounded GLP-1 medications. We work with FDA-approved manufacturers only, including Lilly Direct and Novo Nordisk Direct programs to help patients access medications at the lowest possible cost.

Question 10

Am I a candidate for GLP-1 therapy?

Accepted Answer

GLP-1 medications are FDA-approved for adults with a BMI of 30 or higher, or a BMI of 27 or higher with at least one weight-related health condition such as type 2 diabetes, high blood pressure, or high cholesterol. Your provider will review your health history and labs to determine if GLP-1 therapy is appropriate for you.

Question 11

How much does the weight loss program cost?

Accepted Answer

Program fees cover your provider consultations and ongoing medical management. Medication costs are separate and depend on your insurance coverage and which medication is prescribed. We actively help patients access manufacturer savings programs — Lilly Direct and Novo Nordisk Direct — which can significantly reduce out-of-pocket medication costs. Contact us for current program pricing.

Question 12

How much weight can I expect to lose?

Accepted Answer

Results vary based on starting weight, medication, diet, activity level, and individual metabolic factors. Clinical trials show average weight loss of 15–22% of body weight over 12 months with tirzepatide, and 12–15% with semaglutide. Many patients exceed these averages. Your provider will set realistic expectations based on your specific situation.

Question 13

Do I have to stay on the medication forever?

Accepted Answer

Not necessarily. Some patients use GLP-1 medications as a bridge to establish new habits and metabolic health, then taper off successfully. Others find long-term use is appropriate for their situation. This is an individualized decision made with your provider based on your progress, goals, and health status.

Question 14

What hormone services do you offer?

Accepted Answer

We offer testosterone replacement therapy (TRT) for men, hormone replacement therapy (HRT) for women including estrogen and progesterone, thyroid optimization, and adrenal support. All hormone programs begin with comprehensive lab testing to establish your baseline and guide treatment.

Question 15

How do I know if I need hormone therapy?

Accepted Answer

Common signs of hormonal imbalance include persistent fatigue, weight gain despite diet and exercise, brain fog, mood changes, low libido, poor sleep, and loss of muscle mass. However, symptoms alone are not sufficient — we use comprehensive lab testing to confirm hormonal deficiencies before recommending treatment.

Question 16

Is hormone therapy safe?

Accepted Answer

When properly prescribed and monitored, hormone therapy is safe for most patients. We follow evidence-based protocols and monitor your labs regularly to ensure your levels remain in the optimal range. Your provider will review your health history and any contraindications before recommending hormone therapy.

Question 17

How is hormone therapy administered?

Accepted Answer

Delivery method depends on the hormone and your preference. Options include subcutaneous injections (most common for testosterone), topical creams or gels, oral capsules, and patches. Your provider will recommend the most appropriate delivery method for your situation and lifestyle.

Question 18

What peptides do you prescribe?

Accepted Answer

We prescribe FDA-approved peptides including semaglutide and tirzepatide for weight loss. For clinical wellness protocols, we offer BPC-157, CJC-1295/Ipamorelin, PT-141, Thymosin Alpha-1, and AOD-9604, among others. All peptide prescriptions are made by licensed providers based on your individual health assessment.

Question 19

Are peptides FDA-approved?

Accepted Answer

Semaglutide and tirzepatide are FDA-approved medications. Other peptides used in clinical wellness protocols (such as BPC-157, CJC-1295, and others) are prescribed off-label by licensed providers. We are transparent about the regulatory status of every peptide we prescribe and discuss the evidence base with each patient.

Question 20

How are peptides administered?

Accepted Answer

Most peptides are administered via subcutaneous injection — a small needle injected just under the skin, similar to an insulin injection. Your provider will walk you through the injection process, and most patients find it straightforward after the first few times. Some peptides are available in other forms; your provider will discuss options.

Question 21

Do you accept insurance?

Accepted Answer

We are a cash-pay practice for provider services. Lab work can often be billed through your insurance. Medications may be covered by insurance depending on your plan and the specific medication prescribed — we help patients navigate insurance coverage and manufacturer savings programs to minimize out-of-pocket costs.

Question 22

What are your consultation fees?

Accepted Answer

Consultation fees vary by service type and visit length. Contact us for current pricing. We believe in transparent pricing — you will know the cost of your care before committing to any program.

Question 23

Are there payment plans available?

Accepted Answer

We offer flexible payment options for program fees. Contact our office to discuss what works for your situation.

Getting Started

Lab Testing

Medical Weight Loss & GLP-1

Hormone Optimization

Peptide Therapy

Insurance & Pricing

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